FOR FOOD AND BEVERAGE MAKERS WHO SELL WHOLESALE
Reorders are the real business. Kamille tells you when it's time to ask for one.
Kamille reads your QuickBooks invoices, shows you which customers to check in with today, and helps you send a personal follow-up through your own email.
Opening to more makers in January.
"Oh, thank God. I can't take the pressure. People are coming in and making a beeline for your shelf, and it's empty."
A store owner said this to me on a delivery day. It's one of my favorite memories from the granola years.
A shop sells out of your granola. They mean to reorder. Then the week gets away from them, and you're too busy making product to notice it's been 45 days. They usually order every month.
QuickBooks tells you who owes you money. It doesn't make it easy to see who stopped ordering, who's buying less, or who's ordering less often.
A check-in isn't pushy. It's a favor. Kamille reminds you when it's time to reach out.
A few minutes a day. A list you can finish.
Connect QuickBooks
Kamille learns how often each customer usually reorders. It only reads your invoices. It never changes anything in QuickBooks.
See who's on Today
The customers who are past their usual reorder, three at a time. Write, call, text, or skip.
Send a check-in
In your own words, from your own email account. Nothing sends until you press Send.
Works with QuickBooks Online · Gmail · Outlook soon
Kamille knows.
Your customers are your best source of growth. Kamille keeps track of them, so you don't have to.
You worked hard to get every customer. Don't lose them.
Store buyers juggle hundreds of products. A quick check-in often gets this reply: "So glad you reached out! Yes, we need to restock."
I thought I knew every customer.
When I started Hudson Henry Granola in 2012, I did just about everything: making granola, taking orders, delivering to stores, and keeping every customer happy. We grew to about 300 stores. Somewhere in all that running around, I lost a key customer. They'd stopped ordering, and I hadn't even noticed.
So I started a habit. Every Thursday, I went through my customers and checked in with anyone who hadn't reordered. Sometimes I asked, "Need granola?" Sometimes I offered samples, and sometimes I just said hello. Those check-ins kept the orders coming. By 2020 we hit $1 million a year, and in 2022 I sold the company.
Kamille is that Thursday habit, built so every maker can have it.
Hope Lawrence, founder
Questions
Who is it for?
Food and beverage makers who sell wholesale directly to their customers, invoice in QuickBooks Online, and have about 25 or more wholesale customers. If most of your wholesale goes through a distributor or Faire, Kamille may not be the right fit yet. No worries!
I sell on Faire or Shopify. Does it work for me?
Faire already reminds your Faire customers, so Kamille leaves them off your list. Kamille reads QuickBooks Online today. If your wholesale orders start somewhere else, tell us on the waitlist form. It helps us choose what to connect next.
Is my data safe?
Kamille only reads your customers and invoices. It never changes anything in QuickBooks. It sends email only when you press Send, from your own account. You can disconnect QuickBooks or delete your account anytime. The full details are in our privacy policy.
Will Kamille email my customers without me?
No. You see every note and send it yourself, from your own email address.
I'm just getting started with wholesale. Is this for me?
Kamille is most useful once you have a handful of customers reordering. Until then, a simple spreadsheet will do the job.
How often do I use it?
A few minutes a day. Open Today, check in with the customers there, and you're done.
Is it a CRM?
No. There's nothing to set up or keep up. Kamille reads what's already in QuickBooks and hands you a short list.